1
Set up Microsoft Authenticator

You will need to install the Microsoft Authenticator app on your mobile device to access the PCN remotely. The Microsoft Authenticator app can be installed on either a DPS-issued or personal mobile device.


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2
Set up APH Desktop
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The APH Desktop is best accessed through the Windows Remote Desktop client. DPS recommends installing the client on your device as it provides a superior user experience. The links below provide further information on downloading and installing the Windows Remote Desktop client on your device.


Once installed, you can access the APH Desktop by launching the Windows Virtual Desktop client on your device and entering your @aph.gov.au email address or the URL https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.

The Microsoft Remote Desktop application can be installed from the Software Center on any Windows 10 DPS desktop computer or laptop.


If you’re working on a DPS Windows 10 laptop, you may prefer to use the APH Virtual Private Network (APH VPN) instead. The APH VPN allows you to access files and applications as if the laptop is directly connected to the PCN, eliminating the need to connect to a separate remote desktop.


Details on how to connect to the APH VPN can be provided by contacting 2020.


3
Having issues?

If you are experiencing issues installing the Windows Remote Desktop client or logging into the APH Desktop, please contact 2020 Client Support for assistance.

Alternatively, you can access the APH Desktop in your web browser from the link below.

Note that the APH Desktop web client provides a limited feature set and does not permit the use of webcams and microphones.


4
Legacy Remote Access Services

The APH VDI Desktop and Citrix APH Remote Desktop are still available. You can continue to use these services from the links below.